Privacy Policy

1. Who We Are

Freshly Designs (“we”, “us”, or “our”) is a web design agency serving small and medium businesses. We operate the website at freshlydesigns.com.

This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and your rights regarding that information.

2. Information We Collect

We collect information you provide directly to us, including when you:

• Fill out our contact or inquiry form (name, email address, phone number, business name, project details)
• Communicate with us by email or phone
• Purchase a service (payment information is processed directly by Stripe — we do not store card details)

We also collect certain information automatically when you visit our site:

• Pages visited, time spent on pages, and referring URLs (via Google Analytics 4)
• Browser type, device type, and general geographic region
• Core Web Vitals performance data (via Vercel Analytics)

We do not use tracking cookies for advertising or sell your data to third parties.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide the services you have requested
• Send transactional emails related to your project (confirmations, updates, invoices)
• Improve our website and services based on usage data
• Comply with legal obligations

We will never sell your personal information or share it with third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate our business. Each has its own privacy policy:

• Google Analytics 4 — website analytics and traffic measurement
• Vercel — website hosting and performance monitoring
• Stripe — payment processing (we never see or store your card details)
• Resend — transactional email delivery
• Supabase — secure storage of inquiry and project data

5. Data Retention

We retain contact form submissions and project-related information for as long as necessary to provide our services and for a reasonable period afterward for record-keeping purposes. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of analytics tracking (by enabling your browser's “Do Not Track” setting or using an ad blocker)

To exercise any of these rights, please contact us at hello@freshlydesigns.com.

7. Cookies

Our website uses minimal cookies. Google Analytics uses cookies to distinguish users and sessions. We do not use advertising cookies or third-party tracking cookies. You can disable cookies in your browser settings; this will not prevent you from using our site.

8. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access or disclosure. Our website uses HTTPS encryption and our data is stored with industry-standard security controls.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: